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Renapur FAQs

Find answers about Renapur accounts, delivery, returns and where to buy our products. Browse helpful information for common shopping questions.

Shopping & Account FAQs

Find answers about Renapur accounts, delivery, returns and where to buy our products. Choose a section below for the help you need.

What are the ingredients of Renapur Leather Balsam?

How do I use the Renapur Leather Balsam?

How often should I apply Renapur Leather Balsam?

Which Renapur product is suitable for leather boots?

Can Renapur Leather Balsam be used on leather car seats?

How can I tell if Renapur Leather Balsam is suitable for my leather item?

Can Renapur Leather Balsam be used on leather products with a Gore-Tex lining?

Can Renapur Leather Balsam be used on Aniline Leathers?

Can Renapur Leather Balsam be used on Patent leather?

Will Renapur Leather Balsam fix cracks in my leather car seats?

Can Renapur Leather Balsam be used on Suede & Nubuck?

Can Renapur Leather Balsam be used on distressed leather?

I have used Renapur Leather Balsam and it has left the item greasy, what do I do?

Can you use Renapur Leather Balsam on fake/faux leather?

Can Renapur Leather Balsam be used on nappa leather?

Can Renapur Leather Balsam be used on bonded leather?

What is the difference between Renapur Leather Balsam (wax) and liquid conditioners?

Why choose Renapur over a liquid leather conditioner?

Do I use polish before or after using Leather Balsam?

Leather Balsam

How do I use Renapur Leather Cleaner Spray?

Is Renapur Leather Cleaner Spray safe for leather steering wheels?

Can the Renapur Cleaner Spray be used on faux leather?

Will the Renapur Leather Cleaner Spray remove ingrained stains?

Can the Renapur Leather Cleaner be used on suede or nubuck?

Leather Cleaner Spray

What are the ingredients of the Suede & Fabric Protector?

How do I use the Renapur Suede & Fabric Protector?

What materials can I use Renapur Suede & Fabric Protector on?

Can Renapur Suede & Fabric Protector be used on Ugg Boots?

Will Renapur Suede & Fabric Protector darken the colour of my item?

How often do I need to use Renapur Suede & Fabric Protector on my item?

Can I wash my items after they are treated with Renapur Suede & Fabric Protector?

Can Renapur Suede & Fabric Protector be used on fabric after ironing?

Suede & Fabric Protector

Why are the bristles shedding from the brush?

Suede, Leather & Fabric Polishing and Cleaning Brush

How do I use the Renapur Wood Polish?

What can I use Renapur Wood Polish on?

Can the Renapur Wood Polish be used on chopping boards or butchers blocks?

Wood Polish

How do I use the Renapur Sneaker Cleaner?

What can I use Renapur Sneaker Cleaner on?

Sneaker Cleaner

What should I do if I can't log into my account?

Can I amend the address for an order I already placed?

How long does delivery take?

How do I track my order?

How do I cancel my order?

Can I edit or add anything to my order?

What should I do if the product I purchased does not work as expected?

What do I do if my item(s) arrives damaged?

Do you have any distributors or stores in specific locations?

How do I place a wholesale order for your products?

How can I order your products if I cannot find them online or they appear to be discontinued?

Are there any distributors of Renapur products in South Africa?

Are there any distributors of Renapur products in France, Benelux or Switzerland?