Renapur FAQs

We&#x2019;re sorry your item(s) have damage!Some items break during shipment. We&#x2019;ll do our best to help.Please email our team with your order number an image of your damaged item for further assistance.

We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please email our team with your order number an image of your damaged item for further assistance.

What do I do if my item(s) arrives damaged?

Shopping & Account FAQs

Delivery & Returns

What are the main ingredients of Renapur Leather Balsam, and is it safe for regular skin contact?

Which Renapur product is suitable for leather boots?

Can Renapur Leather Balsam be used on leather car seats?

How can I tell if the Renapur Leather Balsam is suitable for my leather item/s?

Can Renapur Leather Balsam be used on leather products with a Gore-Tex lining?

Can Renapur Leather Balsam be used on Patent leather?

Can Renapur Leather Balsam be used on Suede & Nubuck?

Can Renapur Leather Balsam be used on Aniline Leathers?

Can Renapur Leather Balsam be used on distressed leather?

I have used Renapur Leather Balsam and it has left the item greasy, what do I do?

Will Renapur Leather Balsam fix cracks in my leather car seats?

Can you use Renapur Leather Balsam on fake/faux leather?

Can Renapur Leather Balsam be used on nappa leather?

Can Renapur Leather Balsam be used on bonded leather?

Leather Balsam

Is Renapur Leather Cleaner Spray safe for leather steering wheels?

Can the Renapur Cleaner Spray be used on faux leather?

Will the Renapur Leather Cleaner Spray remove ingrained stains?

Can the Renapur Leather Cleaner be used on suede or nubuck?

Leather Cleaner Spray

What are the ingredients of the Suede & Fabric Protector?

What materials can I use Renapur Suede & Fabric Protector on?

Can Renapur Suede & Fabric Protector be used on Ugg Boots?

Will Renapur Suede & Fabric Protector darken the colour of my item?

How often do I need to use Renapur Suede & Fabric Protector on my item?

Can I wash my items after they are treated with Renapur Suede & Fabric Protector?

Can Renapur Suede & Fabric Protector be used on fabric after ironing?

Suede & Fabric Protector

Why are the bristles shedding from the brush?

Suede, Leather & Fabric Polishing and Cleaning Brush

What can I use Renapur Wood Polish on?

Can the Renapur Wood Polish be used on chopping boards or butchers blocks?

Wood Polish

What can I use Renapur Sneaker Cleaner on?

Sneaker Cleaner

Can I amend the address for an order I already placed?

How long does delivery take?

How do I track my order?

How do I cancel my order?

Can I edit or add anything to my order?

What should I do if the product I purchased does not work as expected?

Do you have any distributors or stores in specific locations?

How do I place a wholesale order for your products?

How can I order your products if I cannot find them online or they appear to be discontinued?

Are there any distributors of Renapur products in South Africa?

Are there any distributors of Renapur products in France, Benelux or Switzerland?

What do I do if my item(s) arrives damaged?Updated 2 hours ago